BIOGRAPHY

Steve Thompson

Steve has over 20 years’ experience of dealing in the Automotive business across all areas of the Industry; windscreens, tyres/exhausts, mechanical, body repair and accident management.  During 10 years as Managing Director of Nationwide Network Services, Steve has dealt with a varying range of repair network models; Insurer, Fleet and Vehicle Manufacturer. 

Described as an energetic, accomplished and detailed operator, Steve has a broad spectrum of experience with a flair for people, customers, great customer service and leadership. 20 years of Director level experience for Kwik Fit, Phones 4u and Nationwide. 

EXPERTISE

Sharon McLeod

Sharon has over 19 years’ experience in Motor and Home insurance claims including management of contact centre and claims handling environments, business process improvement, project management and supply chain.

Regarded as driven and commercially aware with excellent people skills, Sharon has claims experience with Touchline, Groupama, Ageas and Allianz.

EXPERTISE

Paul Sell

Paul has been in the Insurance Industry for 25 years, having spent 23 years at Aviva in a variety of roles; Partnerships, Supply Chain, Claims Innovation, Global Supplier Relationships. For the latter 10 years in roles at a senior leadership level across all Supplier relationships (c£1bn spend) with both Global and Innovation specific areas of focus. In the last year Paul has continued to be involved in the Insuretech space having worked as CCO for RightIndem for 9 months and now working as a Director of Service Certainty. A key part of Industry Insights, complementing our team. Described as a driven, commercially aware, relationship deepener; with a successful career of significant delivery in the claims industry.