• Audatex

  • Zurich

  • Toyota Europe

  • I Love Claims

  • Investment Companies

  • Our <Connected Solutions> Partners

  • ThingCo

  • Hiscox



I knew that our repair network was under performing in many areas but I didn’t know how to get under the hood of it and finding the right expert to review it and report back was a challenge. Industry Insights and Steve in particular was recommended to me by my colleagues in the UK and within a matter of days I knew I had the right man for the job. Steve brought a wealth of practical experience and industry best practice to the analysis phase of the project that very quickly identified the root cause of the challenges and subsequently delivered for us a comprehensive transformation plan that delivered significant financial value to the bottom line and restructured our network proposition.

I’ve dealt with a lot of consultants in my time and Steve would appear to be one of that rare breed, an authentic expert in his field but also someone who can mobilise quickly yet retain a wonderful ability to bring the stakeholder community with him. His tact and diplomacy in managing a broad range of stakeholders has kept this project running smoothly. He is accessible, very user friendly and completely committed to delivery of the best outcomes for his clients.

Alan Hunter, Chief Claims Officer, Zurich Ireland